Retail Banking: Operations | Services | Customer Focus

Master retail banking essentials and customer-focused strategies for success in today's competitive financial landscape!

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What you'll learn

  • The fundamentals of retail banking and its role in the financial sector.
  • The various services offered in retail banking.
  • Key challenges faced by the retail banking industry.
  • The operational processes involved in retail banking.
  • How to identify and manage customer relationships effectively.
  • The importance of Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
  • Techniques to enhance customer satisfaction and delight.
  • Best practices for managing retail banking operations.
  • The significance of customer-focused strategies in banking.
  • How to navigate and succeed in the competitive retail banking landscape.

EDUCBA is a leading global provider of skill based education addressing the needs of 1,000,000+ members across 70+ Countries. Our unique step-by-step, online learning model along with amazing 5000+ courses and 500+ Learning Paths prepared by top-notch professionals from the Industry help participants achieve their goals successfully. All our training programs are Job oriented skill based programs demanded by the Industry. At EDUCBA, it is a matter of pride for us to make job oriented hands-on courses available to anyone, any time and anywhere. Therefore we ensure that you can enroll 24 hours a day, seven days a week, 365 days a year. Learn at a time and place, and pace that is of your choice. Plan your study to suit your convenience and schedule.

 

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